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Offer your students a practical, streamlined, and updated approach to information systems development with Tilley/Rosenblatt’s SYSTEMS ANALYSIS AND DESIGN, 11E. Expanded coverage of emerging technologies, such as agile methods, cloud computing, and mobile applications, complements this book’s traditional approaches to systems analysis and design. A wealth of real-world examples throughout the book emphasizes critical thinking and IT skills in a dynamic, business-related environment. You will find numerous projects, insightful assignments, and helpful end-of-chapter exercises both within this edition and online. Detailed instructor support helps you effectively emphasize the IT skills your students need for success in today’s intensely competitive business world.

Table of Contents

PHASE I: SYSTEMS PLANNING.
1. Introduction to Systems Analysis and Design.
2. Analyzing the Business Case. 
3. Managing Systems Projects.
PHASE II: SYSTEMS ANALYSIS.
4. Requirements Modeling.
5. Data and Process Modeling.
6. Object Modeling.
7. Development Strategies.
PHASE III: SYSTEMS DESIGN.
8. User Interface Design.
9. Data Design.
10. System Architecture.
PHASE IV: SYSTEMS IMPLEMENTATION.
11. Managing Systems Implementation.
PHASE V: SYSTEMS SUPPORT AND SECURITY.
12. Managing Systems Support and Security.
THE SYSTEMS ANALYST’S TOOLKIT.
Toolkit Part A: Communication Tools.
Toolkit Part B: CASE Tools.
Toolkit Part C: Financial Analysis Tools.
Toolkit Part D: Internet Resource Tools.
Index.